Terms & Conditions

Before placing a single spin or making a deposit, every player at WildHub casino is strongly encouraged to read and understand the Terms and Conditions outlined below. These rules govern the relationship between the player and the platform, covering everything from account registration to bonus wagering and withdrawal processing. Ignorance of these terms does not exempt players from their application.

1. General Terms

By accessing or using WildHub, players confirm that they:

• Are at least 18 years of age (or the legal gambling age in their jurisdiction, whichever is higher)
• Are not located in a restricted territory
• Are registering as a private individual, not as a business entity
• Have not previously been excluded or banned from WildHub or associated platforms
• Understand and accept that gambling carries financial risk

WildHub reserves the right to amend these terms at any time. Players will be notified of significant changes via email or on-site notification. Continued use of the platform after changes take effect constitutes acceptance of the updated terms.

2. Account Registration

Each player is permitted to hold one account only. Duplicate accounts will be suspended and any funds within them may be forfeited. During registration, players must provide accurate personal information including:

• Full legal name
• Date of birth
• Residential address
• Valid email address
• Phone number

WildHub conducts identity verification (KYC) checks as part of standard compliance procedures. Players may be asked to submit documents including a government-issued photo ID, a recent utility bill or bank statement, and in some cases, a selfie with identification documents.

Failure to complete verification within the stipulated timeframe may result in account suspension or the cancellation of pending withdrawals.

3. Deposits and Withdrawals

3.1 Deposits

Minimum deposit amounts vary by payment method. All deposits are processed in EUR (€) or the equivalent in the player’s accepted currency. Deposits are generally instant unless a payment provider requires additional processing time.

WildHub does not charge fees for deposits, though third-party payment providers may apply their own charges. Players should verify this with their chosen provider.

3.2 Withdrawals

Withdrawal requests are subject to the following general conditions:

WildHub reserves the right to carry out enhanced due diligence before processing large withdrawals. Players who have received bonus funds must meet all applicable wagering requirements before withdrawing any bonus-derived winnings.

4. Bonuses and Promotions

4.1 Welcome Bonus

New players at WildHub are eligible for the Triple Your Deposit Up to €2,900 + 30 Free Spins welcome offer, subject to the following:

• The bonus must be claimed within 7 days of account registration
• Only the first deposit qualifies for the maximum bonus tier
• Free spins are credited upon successful deposit and activation
• Free spin winnings are credited as bonus funds

4.2 Wagering Requirements

All bonuses issued by WildHub are subject to wagering requirements. Unless otherwise stated:

• Wagering requirements are 35x the bonus amount (or deposit + bonus, as specified per offer)
• Only eligible game categories contribute to wagering — see contribution table below
• Wagering must be completed within 30 days of bonus activation

Game Contribution Table:

4.3 Bonus Abuse

WildHub actively monitors for bonus abuse, including but not limited to:

• Creating multiple accounts to claim the same promotion
• Using low-risk betting strategies deliberately designed to complete wagering without genuine risk
• Coordinating with other players to exploit promotions

Any account found engaging in bonus abuse may have bonuses voided, winnings cancelled, and the account suspended.

5. Game Rules and Fair Play

All games on WildHub are operated by licensed software providers and use certified Random Number Generators (RNGs). The results of all games are independent of previous outcomes.

Players must not:

• Use automated software or bots to influence game outcomes
• Exploit software bugs or glitches for financial gain
• Collude with other players in multiplayer game formats

WildHub reserves the right to void bets and confiscate winnings derived from technical errors or exploits.

6. Prohibited Territories

WildHub does not accept players from certain jurisdictions due to regulatory restrictions. Attempting to access the platform using VPNs or proxy tools to circumvent these restrictions is a violation of these terms and may result in permanent account closure and forfeiture of balances.

Players are responsible for ensuring that online gambling is legal in their country of residence before registering.

7. Responsible Gambling

WildHub takes responsible gambling seriously. Players have access to a range of tools to help manage their activity:

• Deposit Limits — daily, weekly, or monthly caps
• Loss Limits — restrict the amount that can be lost in a set period
• Session Time Limits — set a maximum play session duration
• Reality Checks — receive notifications after a defined period of play
• Self-Exclusion — temporarily or permanently block access to your account
• Cooling-Off Period — take a short break from 24 hours up to 6 weeks

Players who believe they may have a gambling problem are encouraged to contact support or reach out to independent organisations such as GamCare, BeGambleAware, or Gambling Therapy.

8. Privacy and Data Protection

WildHub collects and processes personal data in accordance with applicable data protection law. Data is used for account management, identity verification, fraud prevention, and regulatory compliance. Players may request access to, correction of, or deletion of their personal data by contacting the support team.

WildHub does not sell player data to third parties for marketing purposes.

9. Intellectual Property

All content on the WildHub platform — including graphics, logos, game assets, text, and software — is the property of WildHub or its licensed providers. Reproduction, redistribution, or modification of any content without written permission is strictly prohibited.

10. Limitation of Liability

To the fullest extent permitted by applicable law, WildHub shall not be liable for:

• Service interruptions caused by technical failures beyond reasonable control
• Losses arising from player decisions in-game
• Delays in payment processing caused by third-party providers
• Errors in game software identified and corrected after the fact

11. Governing Law and Disputes

These Terms and Conditions are governed by the laws of the jurisdiction under which WildHub holds its operating licence. In the event of a dispute, players should first contact WildHub’s customer support team. If the matter cannot be resolved internally, players may escalate to the appropriate regulatory body or an independent dispute resolution service.

12. Contact Information

For queries related to these terms, players can reach the WildHub support team via:

• Live Chat — available 24/7 on the platform
• Email — [email protected]

Players are advised to keep records of all communications with support in the event of a dispute.

By using WildHub, you confirm that you have read, understood, and agreed to these Terms and Conditions in their entirety.